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Open source app launched to help protect children displaced by conflict - Jordan - Hala's story 
Notes: 
Primero is an open source technology platform enabling governments, aid agencies and social service workers to provide life-saving services and conduct case management for most vulnerable children was launched by key players in the humanitarian sector including UNFPA, UNHCR, the International Medical Corps, International Rescue Committee, and UNICEF in February 2017. Primero was created as a case management tool that enables social workers in the field to manage children displaced by conflict and provide them with a means to access basic services including family reunification in their host communities.

Children represent a disproportionate and growing proportion of those who have sought refuge outside their countries of birth. 28 million children have been driven from their homes by violence and conflict within and across borders, including 10 million child refugees; 1 million asylum-seekers whose refugee status has not yet been determined; and an estimated 17 million children displaced within their own countries – they are in dire need of humanitarian assistance and access to critical services.

In response to humanitarian crisis Primero is preparing for scale in humanitarian settings in host communities Lebanon, Jordan and the Kakuma refugee camp in Kenya. Primero is also being adapted and deployed for the case management of most vulnerable children in non-humanitarian contexts, more broadly. It is a highly configurable web application and mobile app that can run on a laptop, a privately-hosted server, or in a managed cloud environment enabling case workers on the move in refugee camps and in remote locations. As an open source tool Primero’s code is publically available and encourages further application for children in communities displaced by conflict and crisis, and in other populations at risk of violence and exploitation. 
© UNICEF/UN051253/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (left-right) Hala Abu Ghoush, accessing the Primero app on a laptop computer,... 
© UNICEF/UN051254/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush accesses the Primero app via a laptop computer, in the... 
© UNICEF/UN051255/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush accesses the Primero app via a laptop computer, in the... 
© UNICEF/UN051256/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush accesses the Primero app via a laptop computer, in the... 
© UNICEF/UN051257/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (centre, facing camera) Hala Abu Ghoush chats with children before starting... 
© UNICEF/UN051258/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, the Primero app is displayed on a laptop computer in the Za’atari camp... 
© UNICEF/UN051259/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush and her colleague work at the Makani centre – where children... 
© UNICEF/UN051260/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush (third from left, facing camera) interacts with a group... 
© UNICEF/UN051261/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (centre) Hala Abu Ghoush, laughing, meets with two boys in the Za’atari... 
© UNICEF/UN051262/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (left) Hala Abu Ghoush, holding papers, meets with a woman, in the Za’atari... 
© UNICEF/UN051263/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush, writes in a notebook as she walks in the Za’atari camp... 
© UNICEF/UN051264/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (right) Hala Abu Ghoush greets a woman during an outreach home visit to... 
© UNICEF/UN051265/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (left) Hala Abu Ghoush meets with a woman holding a child during a home... 
© UNICEF/UN051266/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush walks towards caravan dwellings in the Za’atari camp for... 
© UNICEF/UN051267/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, Hala Abu Ghoush (facing camera) listens to a child during a one-one-one... 
© UNICEF/UN051268/Herwig 
Jordan, 2017 
On 18 January 2017 in Jordan, (foreground, right) Hala Abu Ghoush, using the Primero app on a laptop... 
© UNICEF/UN051269/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, Hala Abu Ghoush uses a mobile telephone in the Za’atari camp for Syrian... 
© UNICEF/UN051270/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (left-right) Hala Abu Ghoush notes information during an outreach visit... 
© UNICEF/UN051271/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (centre) Hala Abu Ghoush greets a woman and her children during an outreach... 
© UNICEF/UN051272/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (right) Hala Abu Ghoush speaks with a woman during an outreach visit to... 
© UNICEF/UN051273/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (centre, facing camera) Hala Abu Ghoush speaks with a woman and her children... 
© UNICEF/UN051274/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (right) Hala Abu Ghoush plays with a woman’s baby during an outreach visit... 
© UNICEF/UN051275/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (left) Hala Abu Ghoush chats with a child in the Za’atari camp for Syrian... 
© UNICEF/UN051276/Herwig 
Jordan, 2017 
On 19 January 2017 in Jordan, (centre) Hala Abu Ghoush draws and colours with two children in the Za’atari... 
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